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City warns of unlicensed rideshare and taxi services

By Adam Riley Dec 20, 2023 | 4:32 PM

Fotis Fotopoulos / Unsplash

Residents are being advised if they plan to use a ride share or taxi this holiday season to make sure everything is above board.

The City of Thunder Bay’s Licensing and Enforcement department was alerted of drivers posing as legitimate taxi companies online, operating through social media and messaging services.

“Public safety in taxi and ridesharing operations is paramount,” said Doug Vincent, Manager – Licensing and Enforcement. “We will prioritize stopping illegal ridesharing or taxi operations during the holiday season.”

One entity was ordered to cease operations after it was discovered they had offered thousands of rides to customers over several months.

Licensed taxi and rideshare companies must have drivers who are properly insured, have their driving records examined and undergo a criminal reference check.

Currently, there are two licensed taxi companies in Thunder Bay, one rideshare platform, and several other specialty licensed vehicle-for-hire services.