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Riverside Health Care updates visitor policy

By CJ Goater Oct 18, 2023 | 6:28 PM

La Verendrye Hospital - Acadia Broadcasting File

Riverside Health Care is implementing a new visitation policy and procedures for all sites.

Within the updated policy, RHC has designations for visitors and caregivers.

The policy states caregivers and essential care partners as people who provide physical, psychological, spiritual, and/or emotional support to patients/residents. A general visitor is not an essential visitor as they do not participate as active partners in care.

General Visitors are welcome to visit all RHC facilities from 9 a.m. to 9 p.m.

Beyond these regular visitation windows, patients and residents are encouraged to identify a caregiver and/or essential care partner who may visit and stay with them during the designated quiet hours between 9 p.m. and 9 a.m.

“We believe we’re adding another layer of care with our after-hours policy including Caregivers and Essential Care Partners where appropriate for the betterment of our community. This ‘quiet time’ also ensures other clients are able to get the rest they need for positive health outcomes and lifestyles.”  explained Julie Loveday, Executive Vice President of Clinical Services and CNE at RHC.

Arrangements for caregivers and essential care partners to stay during the quiet hours must be made with the manager, nursing supervisor, or nurse in charge in advance, and will be limited to one visitor to minimize the disruption to the care and sleep of other patients.

During any infectious disease outbreak, additional visiting restrictions may apply.