Snapped power poles in Milton, near Liverpool. (Courtesy of Nova Scotia Power).

As is the case with most major storms, Lee brought with it some disruptions to telecommunications providers throughout Nova Scotia. Many of those disruptions have been restored by now but still a few remain.

Eastlink spokesperson Jill Laing says there are still about 2000 Eastlink customers without service, mostly in the Lunenburg and Queens County areas where most power outages still remain as well.

One of the questions people frequently ask is why they still don’t have service even after their power comes back on. Laing says this can be due to several reasons, most often because the line going directly into their house has been damaged by the storm.

“In some cases, customers may simply need to reboot their equipment when power restores as that often brings service back. And in other cases, power surges can damage electronic equipment if not plugged into a surge protector, in which case we would replace that equipment,” said Laing.

For the most part, Laing says Eastlink’s systems faired pretty well during the storm especially in comparison to Hurricane Fiona.

“We did not sustain damage to our core fibre and mobile networks including no damage to cell towers… Although there may have been slower mobile speeds in more heavily impacted areas, congestion on our network was minimal,” said Laing.

As for when the remaining customers can expect to have their service restored, she said it’s hard to give an exact date because most of the disruptions are on a case-by-case basis, but people can expect to have service again in the next few days.